Dump your phone and save £160 a year

By Staff Writer Ruth Jackson Jul 27, 2010

Ruth Jackson

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If you are a BT customer, you have probably seen your phone bill rise steadily over the past year. The company has employed a variety of tricks to wring more money out of its customers, partly in order to plug its £7.5bn pension hole.

The bad news is, they’re at it again. The good news is that you can do something about it.

What is BT up to?

The phone company is putting up line rental. From October, line rental will cost £13.29 a month – that’s a 50p increase.

But that’s not all. Call costs are also going up with the price of connecting (outside of a package deal) rising by 10% to 10.9p. Daytime rates are also going up from 5.9p to 6.4p a minute – it cost 5.4p a minute just four months ago.

The announcement comes just three months after BT significantly upped most people’s bills by moving the point at which free evening calls start from 6pm to 7pm. That move meant that anyone who makes 20 minutes of calls each day between 6pm and 7pm could have seen their quarterly bills rise by as much as £80, says Ali Hussain in The Sunday Times.

That’s a lot of price hikes in a short space of time. It seems BT are happy to keep nudging up prices bit by bit until customers start squealing.

Should you rush to switch?

The good news is you don’t necessarily have to switch providers in order to get a better deal. BT is offering a discount to any customer who signs up for a 12-month line rental contract before November, and pay the year’s line rental up front. If you can do that, then you’ll pay £113.88 for the year (the equivalent of £9.49 a month). That gives you free calls to other landlines and 0845/0870 numbers in the evenings and at weekends.

And for a further £4.99 a month you get those free calls extended to all day everyday. So that’s a total of £14.48 a month. That’s not bad. But for a bit of extra effort you can get a cheaper deal elsewhere.

To find the best phone deals available in your area, check Homephonechoices (www.homephonechoices.co.uk). One of the cheapest deals is Primus Saver’s Home Phone Max which would cost me £13.88 per month for unlimited anytime calls to landlines.

It’s a bit of an improvement, but still not hugely different to the BT price. That’s because the other landline providers tend to follow BT’s lead, so they only ever marginally undercut the competition. So is it time to give up on landlines altogether?

Save yourself £160 a year

Most of us now have a mobile phone. And yet we continue to pay for a landline on top. If you have a good deal on your mobile, then the chances are you barely use the ‘home phone’. So why fork out £160 a year in line rental? If you can survive without it – which most of us can – consider dumping your home phone.

Bundle, bundle, bundle

But if you can’t bear to part with the landline, the best way to significantly cut your bills is to bundle. Here you get your internet and phone from the same provider. Or you can bundle your internet, phone and television service. This can cut your costs by up to £200 a year, according to Moneysupermarket.com.

If you combine your internet and phone, the best deal is with Orange, who charge £10.50 for the first three months then £17 a month. If you paid separately you would pay around £24 a month. For those who also have paid-TV services, you could bundle all three and pay £29.50 with BT.

To find the best bundled deals in your area, check Homephonechoices.co.uk.

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• This article is taken from our weekly MoneyWeek Saver email. Sign up to MoneyWeek Saver here

• Please note: MoneyWeek Ltd receive commission from BT. 

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  • 1. Steve M

    (27 July 2010, 04:20PM)  Complain about this comment

    wasn't impressed with Homephonechoices. They were missing some quite significant deals, including those available to O2 customers.

  • 2. KH

    (27 July 2010, 04:31PM)  Complain about this comment

    In theory it is fine except with BT Vision you cant get some of the exclusive Channels only available with SKY. For example Al Jazeera, Press TV and many other news Channels.

    What a pity to have allowed SKY a monopoly to do as they wish and charge what they want. Even BT are going to make a loss on SKY sports.

    I though we were moving away from State monopolies by privatisation yet SKY has been allowed to carry on (almost bought ITV)

    BT has been mismanaged over a long time and as far as I know have an appaling reputation.

  • 3. Maolachy

    (27 July 2010, 04:45PM)  Complain about this comment

    Great tip Ruth thanks - needless to say BT had not told me! But not quite as generous as you lose the paper-free discount. It's non refundable and at the end of 12 months you revert to monthly rental unless you tell BT. They reckon you will save £24 so on £160 that's 15% return - enough for me to sign up!

  • 4. Will W

    (27 July 2010, 05:16PM)  Complain about this comment

    Nice aspiration to lose the land line but rather theoretical. What about broadband access?

  • 5. landline

    (27 July 2010, 05:22PM)  Complain about this comment

    Need landline for confidential calls.

  • 6. Credit Score

    (27 July 2010, 05:36PM)  Complain about this comment

    I believe that having a landline shows "permanence" and can be a factor in getting credit. Some companies won't do business with you without a landline (e.g. Try ordering a mobile on-line from Carphone Warehouse without a landline number).

    Your work landline may overcome some of these negative factors, but think twice before you go "mobile only".

  • 7. Fran

    (28 July 2010, 01:50PM)  Complain about this comment

    I am one of those people who find figures daunting and suffer the financial consequences. Your B.T. information sounds great. However my calls are mainly to family in South Africa, landline to landline and cellphone. (Cheaper versions of landline connections give painfully poor transmission quality to their cellphone) - so I hang in there with B.T. landline and broadband. Sigh :-(

  • 8. CKP

    (28 July 2010, 03:13PM)  Complain about this comment

    BT are cheeky monkeys. Only problem is that it's generally not possible to get home broadband without a landline. Also to get a line connected you have no choice but to go to BT who then force you into a 12 month contract and then have you by the balls. Their broadband packages are also EXTREMELY uncompetitive.
    However their biggest crime is coming up with 0845/0870 etc and marketing these to companies to generate revenue for them and for BT. These cost a lot to call from mobiles and is a dishonest charge on often unwitting customers. OFCOM should take action - NOW.

  • 9. Sheldon, London

    (28 July 2010, 05:38PM)  Complain about this comment

    Sorry Ruth but you still need landline for internet access. There is mobile broadband but providers will not offer unlimited download anytime soon.

    The way to lower tel cost is to get the lowest line rental and sign up a sim-only mobile and makes all your call on your mobile.

  • 10. Tiny Tim

    (28 July 2010, 08:22PM)  Complain about this comment

    @Landline - your confidential calls can be traced and tapped far more easily on a landline

    I received the notice about the 50p increase today. One line of the letter stated the price increase and the rest including a further leaflet was junk mail. I have returned the mail in their reply paid envelope asking for no junk mail to be sent to me.

  • 11. JM

    (31 July 2010, 09:51AM)  Complain about this comment

    Sounds great for city types, but here in the boonies we need our copper wire for broadband. Even this isn't great in our data intensive age and as a service tech I am always in demand investigating slow broadband connections, and why from the same pole one subscriber can get 4.5 Mb/s and another only 1Mb/s.

  • 12. Heinz

    (10 August 2010, 07:58AM)  Complain about this comment

    ADSL broadband (not all of us live in cities where Virgin cable is available) is carried on a landline so you have to keep the landline for that, regardless of your voice telephone requirement.

    Additionally, friend and family who use landlines to contact you will not appreciate having to pay the extra (more than 3 times more - if it's a '3' mobile) to call you.

    Equally, F&F are not best pleased repeatedly hitting 1571 if you're engaged on a call when the call. They waste 17p each time!

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